Cancellation Policy

I understand and agree to the following Terms & Conditions:

  • All reservation participants meet all age and height requirements for all purchased activities.
  • All participants should arrive 30-minutes prior to the reservation start time to check-in. At peak times, check-in can take up to 30 minutes.
  • All purchases are non-refundable. Please verify your reservation selections are correct prior to checking out.
  • Reservation start time can be changed, based on availability, up to 8 hours in advance of original reservation by calling 502.653.5853. 
  • Proof of purchase and valid ID must be presented upon check-in. 
  • Please note a 3rd-Party Booking Fee (5% of total up to $10 max) is part of your total price.